Lévis Refuse

Lévis Refuse les compteurs intelligents d'Hydro-Québec

Une restauratrice Montréalaise a vu son compte d’Hydro se multiplier par 10 sans explication

28 octobre 2014 – Source : CJAD News Radio 800 AM

Massive Hydro bill and lack of answers infuriates restaurateur

When Giovanna Giancaspro opened her Hydro bill earlier this month, she was shocked.

At $1,500, it was far more than what she was used to. Then she got another one, this one for $1,300. Together, she says they added up to almost 10 times what she usually pays for her restaurant and reception hall La Molisano, on Fleury street.

Stunned, she called Hydro looking for answers, and says she was kept on hold and transferred around for three hours.

When she finally did get a hold of someone, what she was told wasn’t very reassuring.

« They told me to pay the bill, because otherwise we’ll have to charge you interest, » she says. « So pay the bill and we’ll refund you. » She says her alarm bells were already going off.

In the meantime, Giancaspro says she was told a technician would look into the matter – and that he would show up at her place between one and 25 days after her call.

She says she’s lucky she checked her Hydrop bill instead of simply paying it.

> Lire la nouvelle en ligne sur le site CJAD News Radio 800 AM

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